Confirm the asset, complaint, operating context, urgency and expected outcome.
Initial inspection, evidence collection and identification of safety-critical conditions.
Determine the likely failure mechanism; separate symptoms from root causes.
Clear scope, technical recommendations, parts, cost basis and estimated turnaround.
Approved work under controlled job allocation, proper tools and quality checks.
Test the repair or installation, confirm performance and record observations.
Explain work completed, parts used, limitations and next maintenance requirement.
Monitor follow-up work, warranty issues and reliability actions where applicable.
Faults are properly diagnosed before parts are replaced.
Manufacturer information, engineering specifications and accepted workshop procedures guide every repair.
Correct tools, measurements, torque settings, lubricants and assembly procedures are applied.
Equipment is safely isolated, lifted, supported and tested during maintenance activities.
Major repairs and installations are reviewed and tested before handover.
Work completed, parts used and recommended follow-up actions are properly recorded.